FAQ & Policies

Do you ship internationally?

Unfortunately, due to increased fees we can only ship domestically within USA. 

How long until packages ship?

All packages ship within 2 business days. The items are shipped through USPS. If they are having delays this is out of our hands.

The postal service lost/damaged my shipment.

We cannot control the package once it has been shipped. We are not responsible for damage/lost package once it has left. If there is an issue please contact us and we will work with you to hopefully have the situation rectified.

Can you send items as packaged gifts?

If you placed an order as a gift and shipped to the recipient directly and would like a note enclosed please email us immediately after placing your order to explain your request. sales@belladonnacrystals.com

 

Disclaimer 

Crystals and crystal beading jewelry can be small objects and can be a chocking hazard. Crystals may also be sharp and or may shatter. Please be careful of use around children and pets. Please keep crystals away from intense light as that may result in a fire hazard. Belladonna Crystals LLC is in NO WAY responsible for misuse in any potential hazard that may result from misuse of our products.